Private Investigator Toronto

When you bring your case to us, we will discuss your options and what you can expect in terms of a final report under each option. We will advise you on what we believe will give you the best outcome, but you are not under any obligation to proceed with our recommended investigation or with any investigation at all.

The industry is governed by Ontario’s Private Security and Investigative Services Act, 2005, which sets out the rules and regulations that Private Investigators must follow and a Code of Conduct they must abide by. Regulation of the industry is carried out by Ontario’s Ministry of the Solicitor General, which also controls licensing. To work as a Private Investigator in Ontario, you must undergo training, pass a licensing exam, and keep your license current. Private Investigations agencies must also be licensed.

It is legal to follow someone and to take photographs and videos if the person is in public. It is not lawful to observe, photograph, or video someone in a place where they have a reasonable expectation of privacy, such as in their home or a public bathroom stall. Our Surveillance Investigators are thoroughly versed in where that line is and will never cross it, no matter the situation. This includes following all Canadian and Ontario privacy laws, including The Personal Information Protection and Electronic Documents Act (PIPEDA), laws governing the use of GPS equipment, laws restricting access to cell phone records, and laws protecting other electronic documents and data. Following these laws is important not only from an ethical standpoint but to ensure that your evidence will be admissible in court.

Private Investigators covertly track the target of the investigation on foot, by car, and remotely, using the most up-to-date electronic equipment available. Surveillance can involve hours of sitting, waiting, and watching, or it can mean following someone onto public transit, noting where they go and what they do, and taking photos and video where appropriate. Because of their previous professional experience and high level of skill, they are able to conduct these activities without being detected. The evidence they gather carries a great deal of weight in court; while the camera may add ten pounds, it does not otherwise lie.

Their industry Code of Conduct and their own professional integrity prevent Surveillance Investigators from disclosing anything about your case to people you have not authorized. In extremely rare cases, the name of a name of a client is disclosed when a court order requests information about the investigation, but we will prepare you for this if it occurs.

If you trust us with your case, we will start your investigation immediately. We know that when our clients hire a Private Investigator, they have been thinking about it for weeks, months, or possibly even years. Therefore, immediate action and answers are imperative. Following our first contact with you, within 1-3 hours, we start assembling your investigation plan. We will quickly move into the execution phase because your time is important to us. Exhale, you won’t be kept waiting for answers. We will take care of you immediately.

We pride ourselves on being transparent and highly communicative with our clients throughout every phase of the investigation process. As industry leaders, we are credited with being the first and only Private Investigation Agency that offers Live Feed Updates at no additional cost. This live feed provides our clients with real-time updates as we progress through your case and the surveillance operation. You will know when we arrive at the location, once we’ve spotted our subject and each time they move. You won’t be left in the dark at any point during the surveillance operation.